R-Computer in Concord, CA Open now

Reviews about R-Computer

• ★ ★ ★ ★ ★

  June 03, 2020, by Alan Doyle
  I've been buying all of my computer equipment from R-Computer for more than 20 years because its superb, extra-effort customer service always guarantees I get the right equipment for my needs, as well as rapid support for routine maintenance and deadline problem-solving. Recently, I needed a new printer. Over the course of several weeks, Ethan Ting worked with me, listening closely to my answers to his questions about printer needs, work habits, long- and short-term goals, budget, etc. He researched the H-P product line and came up with the perfect printer for me: an H-P PageWide Pro 477. What a beast! It's like trading in my parents' 1950 Mercury for a new Bentley or Rolls-Royce. Powerful, Quiet, elegant, a perfect example of form following function. Installation was a snap. I then printed some documents and photos, and compared them with prints from the old H-P (a good one, but ancient ... ) Wow! The difference was stunning. I never would have found this printer on my own or by wandering through one of those big-box obscenities. Ethan's service was far above and beyond anything a competitor could offer. He went out of his way to make sure I got the printer that was right for me, not the most expensive one, a cheap pile of junk or something the manufacturer was pushing. He found the exceptional value that I needed. Ethan's performance is an example of how everyone at R-Comp treats customers. And it's why I've been doing business with R-Comp since 1995.
• ★ ★ ★ ★ ★

  January 25, 2020, by Shelly K
  Our company has been using R-Computer for over a decade. The Tech's are incredibly responsive and nice to work with. Mike R. is our main man. We have several locations throughout California and numerous employees. Mike is always on the ball with our neediness around here and keeps us running smooth so we can work at the office, offsite and from home. Besides being excellent at his job, he's a genuinely nice man. I've never met Tom in person, but I've talked to him on the phone on many occasions and he's just as pleasant to work with. We are very happy with the service we receive. I've never been to their office, but after seeing the pictures on here I'm so jealous! That looks like a cool environment.